Shipping Info
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.We currently ship to the US UK Canada Germany Italy Spain France Holland and select countries worldwide.

Worldwide Shipping
free shipping: US UK Canada Germany Italy Spain France Holland.
Shipping $5.95 for a pair of shoes in other countries.
free shipping over 5 pairs.

The Steps:
Verification - Processing - Shipping - Delivery Verification

Verification
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

Processing
The items are shipped directly from our warehouse. If you've ordered multiple items , they may arrive separately.

Tracking Shipping
You will receive an update with tracking information when your item ships.You can click on the link to view the shipping status.There is also a link Tracking Order at the footer of our website page.you could also track your order here (https://www.17track.net/en) with your tracking number.
For more shipping information, you could contact us by leaving a message. We will get back to you in 24 hours.Email: support@suadexshoes.com

Delivery
All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package.

Items shipped from suadexshoes.com can be returned within 30 days of delivery, with some exceptions:Please contact us before send products to any address, we will send you an address via E-mail.

Any products that appear to have been worn, washed, or altered in any way will be refused. The item(s) must be returned to our warehouse before the refund or exchange can be issued. The ability to fulfill exchange requests will be subject to the availability of products at the time at which the return is received for processing.   HOW DO I ORGANISE A RETURN?  If you’ve met the above requirements, you may submit a Return Request through our customer email: support@suadexshoes.com  HOW LONG WILL IT TAKE TO PROCESS MY REFUND?  Once we receive your return, please allow 1-3 business days for your return to be processed at our warehouse. We’ll send you an email once our team has processed your refund.Your refund can only be credited back to the original payment method. Refunds for returns apply to the purchase price of the products only.  ARE RETURNS FREE?  The shipping cost of returning item(s) to our warehouse for an exchange or refund, is not covered or reimbursed by us. However, if you request an exchange, we will arrange the shipping of the new item to you.It’s original condition, is damaged or missing parts for reasons not due to our error - Any item that is returned more than 30 days after delivery -Do not send products to any address before contacting us, we will send you an address via E-mail.